Business Name: Cool Cotswolds
Website URL: coolcotswolds.co.uk
At Cool Cotswolds we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and purchase our t-shirts.
- Information We Collect
When you visit our store or make a purchase, we collect certain information to process your order and provide a great shopping experience:
Identity & Contact Data: Your name, billing address, shipping address, email address, and phone number.
Transaction Data: Details about the t-shirts you purchased from us, including sizes, quantities, and the date/time of the order.
Technical Data: Your IP address, browser type, and details about how you interact with our website (collected automatically via WordPress and our theme performance tools).
- How We Use Your Information
We use your data strictly for legitimate business purposes, including:
Processing and shipping your t-shirt orders.
Sending you order confirmations, tracking details, and updates about your purchase.
Preventing fraudulent transactions and keeping our website secure.
Responding to your customer service requests or questions.
- How Payments Are Processed (Stripe)
We do not store or collect your payment card details on our website. All credit/debit card payments are processed directly by Stripe, our third-party payment gateway.
Stripe’s use of your personal information is governed by their own Privacy Policy. When you pay at checkout, your payment details are securely encrypted and sent directly to Stripe. You can view Stripe’s privacy policy at https://stripe.com/privacy.
- Sharing Your Data with Third Parties
We do not sell or rent your personal information. We only share your data with trusted third parties necessary to run our store and deliver your t-shirts:
Payment Processors: Stripe (to securely handle payments).
Shipping & Delivery: [Insert your courier, e.g., Royal Mail / DPD / Evri] so they can deliver your package to your door.
Website Hosting: Our secure server providers who keep our WordPress site running.
- Cookies
Our WordPress and WooCommerce platform uses cookies to keep track of items you add to your shopping basket while you browse our site, and to ensure the checkout process functions smoothly. You can choose to disable cookies in your browser settings, though it may affect your ability to make a purchase. - Your Rights
Depending on where you live (including the UK/EU GDPR regulations), you have the right to:
Request a copy of the personal data we hold about you.
Request that we correct any incorrect data.
Request that we delete your personal data (except data we are legally required to keep for tax and business accounting purposes).
Email: dave@mymatedave.co.uk